The Management Trust

"Solving Your Employee Relations Puzzle"

Training Philosophy

Leads, supervisors and mid-level managers in many companies are often thrust into their positions without any formal management training.  When they find the job completely different from their previous assignment, many struggle to keep pace.  It isn't that the new supervisor or manager is incapable of the task, it's just the new job is so different than before and there was no one there to show them the way. 

Unfortunately, a typical scenario for many companies is as follows:

    1)   Star employee is promoted to new supervisor position as reward

          for performance and loyalty.

    2)   New supervisor is told there is no formal training program (OJT) and

          doesn't fully understand his or her new job duties.

    3)   New supervisor struggles with the job and knows  it isn't going well.

    4)   Supervisor is demoted, or worse yet, is fired for non-performance.

    5)   Employer just lost an outstanding performer and it is the Company's

           own fault.

But...there is a happy ending to this story! 

With training, the new supervisor can walk through the theory and the practical applications of managing employees.  The new skills learned will allow the lead, supervisor or manager to reach his or her full potential with immediate results.  It isn’t that the new manager doesn’t care…it’s that he/she doesn’t know.  That is what training is all about…teaching people who want to be better at their job but don't know what they don't know.  Someone has to show them the way.

Training Options

Management can develop appropriate training programs for all levels within the organization.  Such training can be specific to leads, first-time supervisors, seasoned supervisors as well as mid-level and top management.  Some examples of training plans available are:

   •     Hiring Employees with Values

   •     Motivating Employees for Achievement

   •     Discipline without Anger or Resentment

   •     Identifying and Preventing Harassment in the Workplace

   •     Effective Communication (management & employees)

   •     Conflict Management

   •     Workforce Diversity/Team Building

   •     Compensation Management

   •     How to Get Others to Embrace Positive Customer Service

   •     Situational Leadership

   •     and Many More

How Workshops Are Conducted

As the workshop leader, Paul Schaber uses an interactive style of instruction.  He isn’t a lecturer nor is he one who simply recites what you can read on your own.  He asks questions, provides examples, uses videos and other media presentations, uses humor and whit to make a point and always gets individuals to participate in their learning.  When finished, participants will know what to do, how to do it and will feel good about it in the process. Self-confidence is a wonderful thing when it goes with the skills to make the right decisions.

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Last modified: 12/10/08